FAQ - Good Dee's

What is in your mix?

Good Dee's chocolate chip cookie mix is made of sunflower seed flour, erythritol, baking powder, no sugar added chocolate chips, stevia, and sea salt.

What is ketogenic and LCHF mean?

Ketogenic (or keto for short) is a high fat, moderate protein, and low carb diet. LCHF is an abbreviation for Low Carb High Fat.

How do you calculate net carbs?

Net carbs is calculated by taking Total Carbs-dietary fiber-sugar alcohols=NET carbs.

Do you ever offer discounts?

Yes! Follow our Instagram and Facebook page to find out about any deals or offers.

Are there any restrictions on using discount codes?

Yes. Discount codes cannot be used on products which have already had their price reduced.

Why does your nutritional panel show 3 net carbs but you have a formula on the bottom that shows 2 net carbs?

Great question! The nutritional label is all the rounded numbers. Anything over .5 rounds up and anything below rounds down to the next whole number. Because of that, the rounded numbers do show 3 net carbs per nutritional label. I just wanted to add the decimal numbers and you can see that it is 2 net carbs.

What do you use in your mix? What is the cost per cookie?

Good Dee's uses the best ingredients it can! We use non-GMO erythritol, no sugar added chocolate chips, and stevia. To put it in perspective, each cookie will come out to less than a dollar and even less if you make 24 servings versus 12 (.50 for 24 cookies). I think we can all agree-it is more expensive to grab a cookie at the local cafe that is filled with wheat, gluten and sugar.

Is shipping ever free?

As a small business, we cannot offer free shipping for one package. We do offer free shipping for order over $60

Do you take returns?

Unfortunately, at this time, we cannot accept returns due to the fact we are a small and growing business. Please email Customer Service at cs@gooddees.com if you have any issues.

I didn't get my order. What now?

Things happen and sometimes packages aren't delivered. If this happens to you, please contact customer service immediately at cs@gooddees.com. We will not reship orders not received after three weeks after the order is made. If your order has not arrived but the status on USPS website shows up as delivered, we will not be able to reship your order. If this is the case for you, please contact your local post office and provide them with the tracking information. If your order is not showing up as delivered and it's been less than three weeks we will gladly refund or reship your order (with delivery confirmation after we have written confirmation of your shipping address). Should you opt to have the order reshipped, as opposed to opting for a refund, you are acknowledging that should the reshipped order not be delivered we will not be mailing out a third order. Unfortunately reshipping an order three times is too taxing for a small business such as Good Dee's.

Can we add a vegan flax or chia seed egg instead of using egg?

Any changes you make that are not listed on the label will not guarantee successful results. Try at your own risk.

Do you ship internationally?

We do ship to Canada and certain countries. We are hoping to expand soon!

We do have partners in Canada and we ship to the UK and EU via Amazon.

Do you have any questions? Please send to deana@gooddees.com.